Personal Financial Profile: All clients are guided through our Personal Financial Profile process. This process includes a discussion about clients’ financial needs and concerns, an evaluation of risk tolerance and a comprehensive profile of their current financial situation. This is a valuable process for both the team and our clients. It serves as the starting point of the financial plan, as it identifies specific life objectives and circumstances upon which the financial plan is based.

Comprehensive Financial Plan: Our relationship with clients starts with the development of a comprehensive financial plan, designed to achieve their long-term financial goals. As part of this plan, we cover the investment, insurance, tax and estate planning aspects of each client’s unique circumstances.

Partnership: We strive to become an indispensable partner in the achievement of our clients' financial goals. As part of this responsibility, we coordinate and complement the activities of our clients’ existing professional advisors, such as tax accountants and estate lawyers.

Investment Philosophy: Operating with each client’s investment profile in mind and seeking guidance from the client’s Investment Policy Statement (IPS), we construct an investment portfolio to achieve objectives without undue risk.

Reporting: All our clients receive a quarterly summary of their portfolio performance, in addition to a quarterly newsletter. Clients can also obtain information on their accounts by securely logging into the client login section of our website.

Monitoring: Each client’s account is monitored on an ongoing basis to take advantage of opportunities created by changing circumstances – in our clients’ lives and in the financial world.

Accessibility: We make ourselves as accessible to our clients as possible. All telephone calls and emails are returned the same business day, either personally or by one of our team members.

Communication: Open and honest communication is at the centre of any successful relationship. As a result, we have a strong commitment to consistent and regular contact with our clients. We keep our clients well informed, both when markets are performing well and more important –– when they are struggling.

Confidentiality: Your status as a client and the personal information you provide to us will be treated with the utmost confidentiality.